What is it about using a BlackBerry (or another brand of personal digital assistant) that many managers believe increases their productivity?  Do you think this thinking is correct or does the manager just feel more busy, and therefore feel more productive?

In what ways might checking e-mail frequently interfere with effective problem solving?

Think about how you use technology in your life.

o    Is technology the tool that we would like it to be?

o    Does it help or hinder your productivity?

o    How can you harness these technological tools so they become more help than hindrance?